Location
Renton, WA
Position Objective
This isn't a typical call center gig! We're looking for technically savvy candidates with excellent customer service skills to join our energetic Support team. You will actually get to know the clients you work with and develop relationships with them as you support the Tyler Technologies Eden financials software. The work is rewarding and our team is outstanding! This position has growth potential and excellent benefits to include health, dental, 401(k), 3 weeks of paid time off per year, 9 paid holidays, a casual environment and more! We're located in Renton, WA. Check us out at
www.tylertech.com.
Responsibilities
- The Product Support Specialist is responsible for delivering high quality, user-focused technical support for Tyler Technologies EDEN line of governmental software applications. Product Support Specialists work with their colleagues and managers to design, implement and proactively manage a superior technical support experience for our clients.
Qualifications
- Four year degree or equivalent work experience required.
- Approximately one to two years experience in a similar role. Experience providing high quality customer service in an environment where reliability and punctuality were highly valued.
- Desired but not required: Experience in General Ledger, Budgeting, Accounts Payable/Accounts Receivables.
- Excellent verbal and written communication skills with the ability to effectively communicate with customers, managers, and executives on technical and business issues.
- Strong organizational, project management, and negotiation skills.
Local candidates only please.
This position is eligible for bonus opportunities and excellent benefits!
www.tylertech.com
Tyler EDEN is an Equal Opportunity Employer
Posted Date
July 1, 2010